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Michael Phillips has a solid work history, starting in 1998 at Lawson Auto Group where they served as GSM, Finance Director, Sales Manager, and Sales until 2005. Michael then moved to Tim Marburger Auto Group and worked as a General Manager from 2005 to 2008. In 2008, they joined Westlake Financial Services as a Business Development Manager, and they stayed with the company until 2014. Following this, they joined Flagship Credit Acceptance as an Area Sales Manager from 2014 to 2017. From 2017 to 2019, Michael worked at AmTrust Financial Services, initially as a Senior Account Executive and later as a Regional Business Development Manager. Michael is currently the National Sales Manager at CareGard Warranty Services, Inc. starting from December 2019.

Michael Phillips attended Milligan College from 2012 to 2016, where they obtained a Bachelor of Business Administration (B.B.A.) degree. Michael did not specify a field of study during their time at the college. In May 2017, Michael obtained a certification in Tennessee Life Insurance from the State of Tennessee Commerce Department.