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Azcona Baker is an IT Technician at Lee Health, responsible for configuring, deploying, and maintaining various IT devices, as well as managing software installations and updates. Previously, Azcona served as a QA Engineer at e-gree, where notable contributions included conducting functional testing for web and mobile applications, developing virtual devices using BrowserStack, Android Studio, and Xcode, and enhancing bug reporting processes. Earlier experience includes a role as a Tier 2 Technical Support Specialist at Transcom, where troubleshooting iOS and iPad device issues and submitting technical assistance requests were key responsibilities. Azcona holds a Bachelor’s Degree in Kinesiology and Exercise Science from Mississippi University for Women.