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Joan Smith is a seasoned executive with extensive experience in operations and account management within the healthcare distribution sector. Currently serving as Vice President of Operations at Cardinal Health since December 2019, Joan Smith oversees 12 fulfillment distribution operations in the western U.S., ensuring P&L accountability, safety, customer relationships, and regulatory compliance. Previous roles at Cardinal Health include Director of Operations, where Joan Smith managed a medical metro distribution center, and Director of Customer Service, leading a national customer service team of nearly 200 employees. Additional experience includes the role of Director of Account Management at Staff Care, focusing on temporary physician coverage in behavioral health. Joan Smith¡¯s career also encompasses various progressive positions at Cardinal Health, demonstrating a strong commitment to operational excellence, team development, and customer satisfaction, supported by a Bachelor of Science degree in Industrial Distribution from Texas A&M University.