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James Taylor is an experienced technical program manager with a current position at Cardiff University, focusing on digital improvement initiatives. Previously, James served as Delivery Lead at Perago, managing key projects for Velindre University NHS Trust. At the University of Plymouth, James held roles as IT Portfolio Manager and IT Client Executive, leading an Agile DevOps team and managing stakeholder relationships across various departments. With a background in ICT management at Plymouth City Council, James successfully implemented service management practices and led teams in project governance. James holds a BSc (Hons) in Computer Systems & Networks and a Postgraduate Certificate in Organizational Leadership.