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Andrea McNees is an experienced sales operations professional with a strong background in optimizing processes and enhancing client support across various companies. Currently serving as the Sales Operations Manager at Carbon Direct, McNees focuses on CRM improvements and marketing attribution analysis. Previous roles include Head of Sales Operations at Ceres Imaging, where McNees revamped sales processes and established a churn alert matrix, and Sales Operations Manager at Arable Labs, Inc., where the groundwork for sales processes and CRM was laid. Earlier experience includes data analysis at JPMorgan Chase - Paymentech, project coordination at 2Seeds Network, Inc., and special projects coordination at Timco Worldwide, Inc. McNees holds a Master's degree in International Agricultural Development and a Bachelor's degree in Political Science and Government, both from the University of California, Davis.