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Ru B. is a skilled CRM Business Analyst currently employed at Otis Elevator Co. since November 2019, where responsibilities include acting as the primary liaison among stakeholders, project sponsors, and Scrum teams throughout the project life cycle. Prior experience includes an internship at Valyant AI, where testing and data visualization were key contributions, and a role as an ecommerce Business Analyst at PetsGlory, focusing on data analysis and user-generated reports to inform marketing strategies. Ru B. has also volunteered as External Communications Manager for Project Management Without Borders, overseeing marketing strategies and team management, and worked as a Business Analyst at Pactic Media Concepts Pvt Ltd, achieving significant revenue increases through targeted data analysis and strategic marketing. Academic qualifications include a Master's degree in Management Information Systems from the University of Colorado Denver.