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Mélissa Chauvaux has a diverse work experience spanning over several companies. Their most recent position is as a CSM Senior at Captain Wallet, where they are responsible for supporting a portfolio of clients in achieving their marketing objectives. Their role involves onboarding and project implementation, providing digital strategic recommendations, and monitoring performance. Mélissa also identifies opportunities for upselling and cross-selling, and collaborates with the sales team on bids. In addition, Mélissa works closely with the product teams to gather customer needs and identify necessary product improvements.

Before joining Captain Wallet, Mélissa worked at AdAlong as a Customer Success Manager from July 2019 to August 2021. Prior to that, they were a Senior Project Manager at Emakina.FR from January 2016 to June 2019. Mélissa began their career as a Project Manager at Your Agency* in April 2012, where they worked on various communication projects for clients such as PSA Belux and L'Oréal Belux.

Mélissa's earlier experiences include working as an Account Executive and completing an internship as part of their Master's degree at Wanabe from February 2010 to March 2012. Mélissa also worked as a Saleswoman at Cameleon Store from December 2008 to June 2010.

Mélissa Chauvaux pursued their education in a chronological manner. In 2005, they enrolled in Haute Ecole Galilee in Bruxelles and obtained a Master's Degree in Advertising Communication in 2010. Later, in 2019, they attended the VISIPLUS academy and completed an Executive MBA in Stratégie Webmarketing et projets Communication Digitale, specializing in Marketing/Marketing Management, General, by the year 2020.