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Lefa Lebusa is a skilled System Support Analyst with extensive experience in incident management, service management, and system maintenance across various organizations. Currently employed at Capitec since September 2024, Lefa focuses on system stabilization, daily server patches, and quality assurance using tools like Confluence, Jira, and SQL. Prior experience includes a role at Deposita from April 2022 to September 2024, where responsibilities included the deployment and troubleshooting of business applications, project coordination, and quality assurance processes. Previously, Lefa served as a Support Analyst at G4s Deposita from December 2014 to September 2021, ensuring compliance with software support processes. Lefa holds a Higher Certificate in Media Design and Technology from Damelin, earned between 2010 and 2012.