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Margot Mausner is an accomplished design operations professional with extensive experience in project management and marketing, currently serving as the Design Operations Lead — Senior Manager at Capital One since September 2019, where Margot focuses on enhancing structural coherence and operational efficiencies within the Small Business Bank's design practices. Prior to this role, Margot operated as an independent project manager and worked at &pizza, leading cross-functional initiatives that achieved significant cost savings. Margot's background includes producing high-caliber digital content and managing marketing logistics at iStrategyLabs, and contributing to creative communication strategies at The verdeHOUSE, LLC. Margot holds a BA in Psychology, Visual Studies, and Religion from Duke University, complemented by an educational experience at New York University in Florence.