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Lindsey Stem is an accomplished professional with a strong background in management and operations. As the Director, Regional Lead at Capital One since May 2016, Lindsey oversees the operations and budget of a 2 million sq. ft. facility. Previously, as a Project Manager for the Furniture Marketing Group on the Capital One account, Lindsey was responsible for managing furniture and floor plan needs for corporate buildings. Lindsey's experience also includes a significant role at the Philadelphia 76ers as Senior Manager of the Customer Service Department, where notable achievements included overseeing $20 million in season ticket revenue and increasing renewal retention by 20% within one year. Early career experience includes a sales role with the Philadelphia Phillies, focusing on customer satisfaction and client relationship building. Lindsey holds a Bachelor of Science in Parks, Recreation and Leisure Facilities Management from Penn State University.