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Emma Ward has over a decade of experience in the financial services industry, currently serving as Retention Manager at capital.com since August 2021. Prior to this role, Emma held the position of Head of Sales and Retention at Core Spreads from May 2016 to May 2019. Earlier career roles include Equity Broker at Peregrine & Black Capital, Private Client Broker at XCap Securities Ltd, and Sales Trader at WorldSpreads Group Plc and Spreadex. Emma's extensive background in sales and client retention demonstrates a strong expertise in building and maintaining client relationships within competitive markets.