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Justin Graham is an experienced operations and project management professional currently serving as Manager of Operations Project Support and Manager of Commercial Appeals & Grievances Resolution at Capital Blue Cross since April 2021. Prior experience includes roles as Business Platform Manager and Team Manager in IT at HM Health Solutions from October 2014 to April 2021, as well as various positions at Select Medical from June 2004 to October 2014, including IS Implementation Specialist and Technical Support Analyst II. Justin holds a Master of Arts in Strategic Leadership and Management from York College of Pennsylvania, a Bachelor of Science in Information Technology from Central Penn College, and an Associate's degree in Computer Networking Systems from ITT Technical Institute-Harrisburg.