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Ken Sugaya, MBA, serves as the Life Insurance Head and Senior Director at Capgemini since March 2024. Previously, Ken held various leadership roles at FWD Insurance, including Director and Head of Data Science and Digital Innovation, from October 2017 to February 2024. Ken's extensive experience also includes positions at a Global Financial Firm as CX Program Manager and program director, along with managerial roles in business relationship management and solution delivery at AXA from September 2011 to September 2014. Earlier career highlights include project management roles at GIE AXA, AXA Life Insurance, and Deloitte Tohmatsu Consulting. Ken earned an MBA in Business Administration from Alliance Manchester Business School between 2008 and 2011.