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Luis Castro Mojica is an accomplished professional with extensive experience in technical support and product management, currently serving as a Product Support Specialist at Canto since August 2023. Prior to this role, Luis held the position of Senior Technical Support Engineer at MerlinOne for eight years, where responsibilities included software installation, technical support, client onboarding, and team collaboration. A background in the US Army Reserves as a Petroleum Supply Specialist complemented leadership and mentoring skills, while earlier positions at Insource Services, Inc. and Clean Harbors showcased expertise in technical consulting and mobile device management, respectively. Luis holds a Master of Business Administration from the University of Phoenix and degrees in Information Technology and Computer Business from Johnson & Wales University.