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Caroline Cooper has extensive work experience in various roles within the public sector. Caroline worked at Canterbury City Council from 2005 onwards, starting as a Visitor Economy Manager until 2014. From 2014 to 2016, they served as a Commissioning Manager and then became the Head of Commissioning & Development from 2016 to 2021. Currently, they hold the position of Head of Digital, Data, and Improvement at the council. Prior to their time at the council, Caroline worked briefly as a Hospitality and Events Coordinator at English Heritage in 2004.

Caroline Cooper studied at Canterbury Christ Church University from 2001 to 2004, where they pursued a degree in Marketing with French. No specific field of study is mentioned.