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Luke Zammit has extensive experience in operational management and service performance, currently serving as Manager - Service Performance at Canon Australia since July 2007. In this role, Luke is responsible for developing and implementing initiatives to enhance service delivery and managing state operations and projects while overseeing fiscal targets for two business units. Previously, Luke held the position of Service Supervisor where responsibilities included defining operational strategies, managing a team of 12, and improving customer relationships. Luke's career also includes work as a Technical Consultant at Comfortstyle and Operations Manager at Kimberley Office Services. Luke holds a Certificate of Trade Studies in Electronic Servicing from Midland College of TAFE and completed education at Saint Patricks College.