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Alejandro B. has worked in the customer service industry since 2015. Alejandro began their career at The Guitar Center Company, where they held the roles of Grand Openings and Special Operations, Operations Lead, and Operations Associate from 2015 to 2019. In 2019, they joined CandleScience as a Customer Support Team Lead and Crafter Support Specialist.

Alejandro B. earned a Bachelor's degree in Multi/Interdisciplinary Studies from the University of North Carolina at Pembroke, and an Associate of Arts - AA from Wake Technical Community College.