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Stefanie R. has extensive experience in service delivery and management across various roles in major companies. Currently, Stefanie R. serves as the Director of Shared Service Delivery and Director of Service Management at CANCOM since April 2020. Prior to this, Stefanie R. held positions focused on customer service improvement at Computacenter from December 2018 to March 2020, and managed operations in the manufacturing, utility, and retail sectors at DXC Technology from April 2017 to November 2018. Stefanie R.'s career includes significant roles at EntServ Deutschland GmbH, EDS, and C_sar AG, starting as a Consultant at Gora, Hecken & Partner in 1999. Stefanie R. holds a Diplom from Technische Universität Darmstadt.