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Rachel Wilkinson has a diverse work experience in various roles and organizations. Rachel started their career at RSA as a Claims Handler in 2007. Later, they transitioned to The Scouts, where they held multiple roles, such as Information Centre Adviser, Training Adviser, Membership Systems Officer/ Operations Analyst, Membership Engagement Manager, Digital Product Manager, and Senior Product Manager. Rachel also volunteered with the World Organization of the Scout Movement, taking on roles like Membership Management System Consultant, Scrum Master, and New Ways of Volunteering Team Lead. In 2022, they joined Cancer Research UK as Lead Product Manager.

Rachel Wilkinson completed their GCSE at Abbey College, Ramsey from 2001 to 2007. Rachel then pursued a degree in Biology at The Open University from 2010 to 2016.