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Natalie Marcus is an accomplished Customer Experience Manager at Canary Wharf Group since September 2019, where responsibilities include leading a team in event and venue sales, operations, business development, and marketing for East Wintergarden. Previous experience includes serving as Head of Venues at CH&CO from January 2018 to September 2019, overseeing a portfolio of venues and motivating a team to achieve targets. Additionally, Natalie worked as Head of Venues and Event Manager at The Concerto Group from 2009 to September 2018. Educational qualifications include A-Level studies in Hospitality and Event Management from Westminster Kingsway College, along with earlier education at Northfleet School For Girls.