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Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, acting as the primary liaison among business stakeholders, project sponsors, solution architects, and the Scrum team throughout the project life cycle. Previous experience includes an internship at Valyant AI, where data visualization and testing for system updates were key responsibilities. Ru B. also served as an eCommerce Business Analyst for PetsGlory, providing analysis and reporting to inform marketing strategies. Contributions to Project Management Without Borders as a Volunteer External Communications Manager involved managing marketing strategies and team supervision. A brief tenure at Pactic Media Concepts as a Business Analyst involved gathering requirements, data visualization, and achieving substantial revenue growth. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.