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Michael Nathan is a seasoned technology professional with extensive experience in support and reliability engineering. Currently serving as a Senior Site Reliability Engineer at Canadian Tire Corporation since September 2023, Michael has previously held key positions at MedStack as a Support Engineer and Invafresh as a Senior Software Support Analyst. With a strong background in managing customer support, project management, and training development, Michael has successfully led initiatives to enhance customer experience and support operations. Education includes a Diploma in Computer Engineering Technology from DeVry Institute of Technology and a Bachelor of Science in Computer Science from York University.