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Caroline Dibbs has over 18 years of work experience, starting in 2003 with Aviva. Caroline held various roles at Aviva, including Chief Operating Officer, Customer Engagement & Operations Director, Managing Director of Retirement Income, Transformation Director, Programme Director, Governance Director, Change Director, Head of Marketing, and Head of Delivery. In 2021, they joined Canada Life UK as the Chief Operating Officer.

Caroline Dibbs completed an MBA program from 2009 to 2011. No information about the degree or field of study was provided.