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Kristen Otero is an experienced professional in event management and conference services with a focus on delivering exceptional client experiences. Currently serving as Senior Conference Services Manager at Campus on Lake Austin since February 2021, Kristen oversees events related to The Holdsworth Center, a non-profit organization. Previous roles include Regional Catering Sales Manager at Taco Cabana, Catering Sales Manager at Hotel Granduca, and Senior Events Manager at Capital Factory, where Kristen managed numerous large-scale events and developed strong client relationships. Kristen's career began in personal event coordination and progressed through various hospitality and service positions, showcasing exceptional leadership and organizational skills. Kristen holds a degree in Mass Communications with a concentration in Public Relations from Texas State University.