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Alex Zhang is an experienced professional currently serving as the Residence Service Lead at Residence & Conference Centre - Canada since October 2021, where responsibilities include ensuring high-quality resident experiences, managing workflows, and overseeing inventory for 250 suites. Prior experience includes roles as a Resident Service Representative and Resident Advisor at the same institution, focusing on guest satisfaction, operational support, and community engagement. Additionally, Alex has experience as a Lifeguard at PPL Aquatic, Fitness & Spa Group Inc. Alex holds an Ontario College Advanced Diploma in Business Administration and Management from George Brown College, complemented by a solid educational foundation from Sinclair Secondary School and Georges Vanier Secondary School.