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Mark Deeley is an experienced IT professional with extensive expertise in project and service management. Currently serving as a Senior Service Acceptance Manager at CALYX since January 2021, Mark oversees complex service transitions, ensuring quality management and customer satisfaction. Prior roles include Senior Service Transition Manager at Parexel and Programme and Projects Manager at DXC Technology, where responsibilities encompassed managing IT projects and technical integration. Mark's experience also includes roles at Worldwide Clinical Trials, University of Lincoln, Nottingham Trent University, and the Royal Corps of Signals, showcasing a strong background in IT program management, service delivery, and telecommunications.