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Edwin Masibo is a professional with diverse experience in customer service and collections, currently serving as a Dealer Operations Officer at M-KOPA since August 2023. Concurrently, Edwin holds the position of Customer Service Representative at M-KOPA KENYA LIMITED since March 2021 and has been a Customer Service Representative at Calltronix (K) Ltd. since August 2020, focusing on managing calls and updating customer information in the company’s CRM. Additionally, Edwin has worked as a Collections Officer at Instagile Technologies since December 2019 and has held a similar role at Finley International Ltd. since January 2019. Edwin Masibo earned a diploma in Social Work from the Kenya Institute of Professional Studies between 2016 and 2019.