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Coredy Cheptoo is a Customer Service Executive at Calltronix (K) Ltd. since November 2022 and also operates as a Professional Freelancer with Generation Kenya since August 2022. Prior experience includes a Communication Trainee position with Nairobi City County Government from January 2019 to December 2022 and an intern role in Corporate Affairs at Kenya Reinsurance Corporation in late 2019. Coredy holds a Bachelor’s degree in Mass Media and Communication from Mount Kenya University (2020-2023) and a Diploma in Public Relations from The Cooperative University of Kenya (2018-2019).