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Tom Beatty is an experienced Systems Engineer currently serving at CallMiner since May 2022. Previously, Tom held various positions at Florida Gulf Coast University from July 2017 to April 2022, including Systems Engineer II, where significant contributions were made to the cloud initiative and automation technologies. Tom also managed VMware virtual environments and user identities through IDM solutions, M365, and Active Directory during earlier roles as Systems Engineer I and IT Support Specialist II. Prior experience includes roles at Alorica, ranging from System Developer to Customer Service Representative, where web applications and customer support were key focuses. Tom holds a Bachelor of Arts in Multi/Interdisciplinary Studies from Florida Gulf Coast University and an Associate of Science in Programming and Analysis from Florida SouthWestern State College.