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Colin Schoenhaut has extensive experience in leadership and customer service across various sectors. Currently serving as the Director of Contact Center and Community Branch Manager at Call Federal Credit Union since January 2016, Colin emphasizes building trust through empathy and understanding while being a highly skilled talent developer. Previously, Colin worked as a Financial Service Advocate-Team Lead, focusing on enhancing member relationships and financial well-being. Additional experience includes roles as a Sales Associate at Lucky Foot/Lucky Road, an Insurance Verification Specialist at Bon Secours Health System, and General Manager at Cheeburger Cheeburger, where Colin honed management and operational skills while delivering exceptional customer service. Colin holds a Bachelor of Arts degree in Government and International Politics from George Mason University, earned between 2004 and 2008.