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Ussama Ijaz has extensive experience in technology support and operations, currently serving as a Network Operations Technician at the Calgary Real Estate Board since November 2013, where responsibilities include maintaining communication with support teams and vendors to facilitate data center operations. Previously, Ussama held the position of MLS Software & Data Support Technician, providing assistance with realtor issues, software support, and database maintenance. Prior to this, Ussama worked at Apple Inc. from September 2008 to November 2013 as a Technician, where expertise included diagnosing and resolving issues with various Apple products.