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Nguyen Thi Truc Quynh has extensive experience in product management and customer care within the banking and financial services sector. Currently serving as a Liability Product Manager at Cake by VPBank since July 2021, Nguyen is responsible for developing Micro Investment products. Previously, at Vietnam International Bank from May 2017 to March 2021, Nguyen held the title of Strategic Specialist in the Segmentation and Customer Care Department, focusing on enhancing customer experiences and developing digital solutions for customer segmentation. Nguyen's earlier tenure at FE CREDIT involved various roles, including Credit Card Product Specialist, where responsibilities included market analysis, product implementation, and risk management. Additionally, Nguyen's career began with a marketing role at Starworld Entertainment Company, emphasizing brand strategy and customer engagement.