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The IT and Technical Support Team at Caixa Mágica Software provides critical support and maintenance for the company's diverse software and hardware products, particularly its Linux distribution, embedded systems, and cloud-based platforms. The team manages technical inquiries, resolves customer issues, oversees IT projects, and recruits IT talent to ensure robust service delivery and innovation. They also play a pivotal role in liaising with clients like the Portuguese public administration and various industries to maintain system efficiency and drive technological advancements.