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Sérgio Bezerra da Silva 🏳️‍🌈✊🏽 is an experienced product designer and Scrum Master currently working at Caixa Econômica Federal since June 2023, focusing on infrastructure product processes, design improvements, and agile methodologies. With a commitment to increasing diversity in the UX field, Sérgio serves as an Education Mentor and Technical Team Member at PretUX, is a founding member of UX Mentory and UXPE, and previously instructed a UX Design course at A Ponte Para Pretxs. Additional professional experience includes product design roles at Tembici and Zuri, as well as guest speaker engagements at various design events. Education includes degrees in Software Engineering and Information Technology, alongside multiple certifications in UX design and research methodologies.