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Filomena Lourenco is an experienced professional in healthcare compliance and staffing, currently serving as the Lead Appeal Compliance Specialist at Cross America Financial, LLC since October 2019, specializing in hospital patient accounting and insurance recovery. Previous roles include Case Manager at Kaeni Law Group, HR-Independent Contractor at Stratus Staffing and Judy Venn & Associates, and various positions related to patient accounting and revenue cycle management at organizations such as HealthCare Resource Group and RevCare, Inc. Filomena leverages a strong background in claims compliance, quality assurance, and project management, with a degree in Business and Healthcare Business Management from Cerritos College.