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Ian Tony Birchall is a highly skilled Senior NOC Engineer at CAE Technology Services, with previous experience as a Cyber Security Engineer at Neos Networks and a Lecturer in Computer Networking at Dundee and Angus College. Ian possesses extensive knowledge in network analysis, firewall configuration, penetration testing, and the management of complex infrastructures. Ian's career began as a Network Engineer at brightsolid, where responsibilities included device configuration and network monitoring, and continued through various IT roles with a focus on customer support and Active Directory management. Ian holds a Bachelor's degree with Distinction in Cyber Security from Glasgow Caledonian University and an HND in Computer Networking and Internet Technology from Dundee College.