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Celine De Menezes is an accomplished professional with extensive experience in service delivery management within the IT sector. Currently serving as the Head of Service Delivery Management at CAE Technology Services since September 2020, Celine previously held the role of IT Service Operations Manager at KPMG and served as the Service Delivery Owner for Business Applications at Cancer Research UK, overseeing over 200 applications and leading multiple support teams. Celine's career also includes significant positions at Aimia Inc, Tesco.com, Steria plc, Camelot, and Westminster Collection, where responsibilities ranged from implementing ITIL processes to managing large teams and critical service contracts. Celine's educational background includes attending Maryfield College from 1983 to 1988.