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Keith Dunning is a seasoned IT and service delivery professional with extensive experience in managing IT infrastructure and customer relations across various industries. Currently serving as a Service Delivery Manager at CACI Ltd since July 2021, Keith previously held roles including Physical Infrastructure Engineer and Service Excellence Consultant at SAS Global Communications, where significant achievements included generating substantial customer credits and enhancing account revenues. Keith's early career encompassed leadership positions such as Head of Information Services at Ingeus Europe Ltd and Network Manager at The Rent Service, focusing on IT management and customer service excellence. Keith's background also includes strategic IT management roles in financial services and comprehensive systems management for diverse user networks.