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Cheryll C. is a seasoned IT professional currently serving as a Sr. IT Engineer - Application Support at Cache Creek Casino Resort since December 2022. Previously, Cheryll held several roles at The Venetian Resort Las Vegas from July 2016 to December 2022, including Manager of IT Change Management where responsibilities included overseeing ITSM processes and fostering a collaborative culture within Incident/Problem teams. Cheryll's extensive experience also includes positions as a ServiceNow Analyst and Administrative Assistant in the IT department. Earlier career roles include Office Manager at Transfer West LLC/Atomic Television and Manager at Cloud 9 Pool Service LLC, among others. Cheryll holds dual Bachelor's degrees in Business Administration and Business Management from the University of Phoenix, completed between 2005 and 2010.