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Jalesa Hood, MS, is a seasoned professional in research and consumer insights with extensive experience across various organizations. Currently serving as a Research Project Manager for AARP at C5i since June 2024, Jalesa previously held roles as Consumer Insights Lead and Consumer Insights Analyst at Pilotly from April 2022 to February 2024. Prior experience includes a position as Senior Research Associate at Veris Insights and Research Associate at the same organization from July 2020 to April 2022. Jalesa began a career in market research as an intern at AGL & Associates and has a background in counseling through a role as a Residential Treatment Counselor at Catholic Charities of Baltimore from July 2015 to October 2019. Jalesa earned a Master of Science in Applied Psychology from the University of Southern California and a Bachelor of Science in Psychology from Old Dominion University.