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Kamila Koch is an experienced professional in customer service and logistics within the pharmaceutical sector. Currently serving as the Head of Customer Service at C² PHARMA since December 2019, Kamila oversees transactions with pharmaceutical companies globally and facilitates communication among regulatory, quality, supply chain, and finance departments. Prior roles include Senior Customer Service Associate and Customer Service Associate at C² PHARMA, where Kamila managed customer inquiries and ensured proper documentation. Earlier experience includes working at Kuehne + Nagel as Supervisor of Customer Service for Pharmaceutical & Healthcare and as International Transport Coordinator, focusing on GDP compliant transport. Kamila’s career began at DHL Freight, completing a vocational training program while gaining international experience in logistics.