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Riain Donnelly is an accomplished professional with extensive experience in operations and customer service across various industries. Currently serving as Microsoft CSP Operations Manager at Bytes Software Services, Riain has held multiple roles within the organization, including Team Lead and Operations Specialist. Previous experience includes positions at T Brown Group as a Customer Service Coordinator, and at Aspect Maintenance Ltd, where Riain was involved in customer service and project assistance. Early career roles include management and supervisory positions at Goals Soccer Centres and a duty management role at Places for People Leisure. Riain's educational background includes a Diploma in Management from Lifetime Training and a Level 2 IT qualification from Croydon College, complemented by GCSEs from Glyn Technology School.