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Tonya Holland has extensive experience in customer service and billing within the healthcare industry. Currently serving as a Reimbursement and Billing Liaison Associate at Byram Healthcare since August 2016, Tonya specializes in addressing customer concerns, processing payments, and collaborating with reimbursement and collection teams. Previously, Tonya held roles as a Customer Service Representative at Byram Healthcare and as a Cosmetic/Fragrance Ambassador at Carson Pirie Scott, where interpersonal skills were essential for customer engagement and support. Additionally, experience as a Women's Shoe Department Supervisor demonstrated strong leadership and sales performance management. Early career involvement as a Medical Staff Office Volunteer at Ingalls Health System involved maintaining communication and problem-solving within a medical framework. Tonya holds a Bachelor of Applied Science in E-Business Management from Westwood College-Chicago Loop.