Customer Experience Team
About
The Customer Experience Team at By Miles ensures seamless interactions and satisfaction for policyholders. They handle inquiries, resolve issues, and provide personalized support, enhancing the overall customer journey from onboarding to ongoing service. Their focus is on fostering trust and loyalty while continuously improving the customer insurance experience.
Team members
Faith Galiwango
Head of Customer Experience
Lacey Moore
Customer Relationship Manageme...
MK
Mitchel Kelf
Customer Experience Specialist
Oiza Sanni Alonge
Customer Experience Executive
Sabrina Greenwood
Customer Experience Executive
SQ
Sofia Qadir
Customer Experience Executive
Stephen Makin
Member Experience Manager
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