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Colleen Burns, PMP has a diverse work experience starting from 2008 as a Marketing/Advertising Intern at The Improper Bostonian. Colleen then worked as an Account Coordinator at Baldwin/Clancy/Rogan Advertising, managing daily communication between the creative team and clients. Later, they joined Avenue100 Media Solutions, Inc as an Account Manager, where they focused on customer satisfaction, retention, and revenue growth. Afterward, they worked as a Marketing Implementation Specialist Lead at Propel Marketing, where they monitored and managed campaigns using an internal CMS. In 2016, they joined AMP Agency as a Digital Project Manager for a brief period. Following that, they worked at Skyword as an Associate Director of Project Management, overseeing visual content assets and video projects. Colleen also held the position of Senior Project Manager at Rue Gilt Groupe, responsible for managing projects from inception to post-mortem. Before joining Hill Holliday as an Associate Director - Account Operations, Colleen Burns worked as an Associate Director of Project Management at Skyword. Currently, they hold the position of Senior Manager, Creative Operations at ButcherBox since 2023. Their work experience showcases their expertise in creative operations, project management, account operations, and team collaboration.

Colleen Burns, PMP, obtained a Bachelor of Arts (BA) degree in Communications and English from the University of Maine, where they studied from 2006 to 2010. In addition to their degree, they also hold the Project Management Professional (PMP) certification, which they obtained from the Project Management Institute in March 2021.