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Jonathan Smith is an accomplished event management professional with extensive experience in strategic program development and member services. Currently serving as the Director of Strategic Programs & Experiences at Business Professionals of America, Jonathan has successfully managed an annual budget of $3.6 million and facilitated growth in event attendance by 11%, achieving over 6,500 participants at the National Leadership Conference. Previously held roles include Director of Member Services & Events, where Jonathan oversaw event programming and membership initiatives, and Convention Services Manager at Edward Hotel & Convention Center, excelling in client relations and event logistics. Additionally, Jonathan's background includes a role as Assistant General Manager at Hyatt Hotels Corporation, where operational and HR management led to significant improvements in guest satisfaction. Jonathan holds a Bachelor of Arts degree in Political Science and Business Management from the University of Michigan.