Riya Kevin has extensive experience in healthcare operations and customer service, currently serving as Assistant Manager-Operations at Burjeel Hospital since February 2014, after holding roles as Clinic Manager and Clinic Supervisor. Responsibilities include overseeing outpatient department operations, ensuring adherence to operational protocols, team building, and achieving financial targets. Prior to this, Riya worked at Aster DM Healthcare as a Guest Service Executive, handling insurance approvals and customer service for various clinics, and at Vivanta by Taj Kumarakom as a Guest Service Representative, where notable achievements included winning awards for guest satisfaction and performance. Riya holds a Bachelor of Arts in English Literature from the University of Calicut and received training from Frankfinn Airhostess Training Institute.
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