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Brian Lively is an experienced Field Operations Manager with a strong background in the home services industry. Currently employed at BUNN since August 2017, Brian effectively oversees field operations and manages over 25 technicians. Prior to this role, Brian served as Field Operations Manager at Sears Home Services from November 2015 to August 2017, where responsibilities included optimizing technician routes for efficiency. Brian's career began at Sears Holdings Corporation as a Lead Service Technician from September 2012 to November 2015, focusing on training new technicians, handling escalated service calls, and addressing customer concerns. Brian holds two degrees in HVAC/Refrigeration from Lincoln Land Community College, completed in 2011-2012 and 1992-1993.