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Nishil Karia is an accomplished marketing professional with extensive experience in loyalty and retention strategies, having served as Head of Loyalty and Retention at µþ³Ü±ô°ìâ„¢ since February 2024. Prior roles include Global CRM Lifecycle Manager for Uber Eats, where Nishil managed customer retention strategies, and Senior Marketing Manager for Digital Wallets at Paysafe Group, with a focus on high-value customer engagement and churn reduction. Nishil has a proven track record in developing integrated marketing campaigns, leading cross-functional teams, and delivering measurable ROI. Educational qualifications include a Professional Diploma in Direct & Digital Marketing from The Institute of Direct and Digital Marketing and a BA(HONS) in Media & Cultural Studies from Kingston University.