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Blagomira Dumanova is an experienced Sales Support Manager at VIVACOM, having served in this role since 2004, where responsibilities include managing back-office operations, order management, customer profile maintenance, and quality control. Previous positions include Sales Operations Manager at BTC from 2004 to 2008, overseeing recruitment, training, performance appraisal, and sales strategy execution. Blagomira started the career at RTC OOD - Mobikom in various management roles focused on customer service operations, including managing call centers and key account services. Education includes a Bachelor’s degree in International Economic Relations from UNWE and a secondary vocational degree from English Language School - "Akad. Lyudmil Stoyanov".